Frequently Asked Questions

Does CT Basement Technologies charge for an estimate?
NO! All estimates are performed at your home at your convenience. Usually, an estimate will take between 45 minutes to 90 minutes. During that time, we will identify the problem, review the options and propose a custom tailor solution.

Are all basement water problems able to be fixed?
YES! CT Basement Technologies addresses waterproofing issues in finished and unfinished basements with fieldstone, block, and poured foundation walls. Waterproofing basements is our only business, we are confident that we will solve your basement water problem.

How long does it take to waterproof a basement?
Normally, our installation crews can complete the job in 1 to 3 days. We aim for 1 day so that we do not inconvenience the
homeowner. We perform routine background checks on our employees for the safety of our customers. All our Installation Technicians are thoroughly trained and we "over-man" our crews on purpose. We also welcome the homeowner to go to work during the course of the day. Our employees are honest and capable; the homeowner can be rest assured the job will be done properly while you are at work. There is no need for you to take time off from work. However, we stay until the job is complete. Whatever the time it takes, the job is done to complete customer satisfaction.

Do we guarantee the work?
Our work includes a lifetime structure warranty that is transferable with your home to the new homeowner when selling your home.

Why should I fix my basement problem?
Your home is your most valued asset and by waterproofing your basement, the value of your home increases. Without a basement waterproofing system installed, there is approximately a 10% reduction on the sale of the home. Basement waterproofing can be completed in finished and unfinished basements without a lot of trauma to the homeowner. The price of our systems on average is far less than the reduction of the value of the home. Living space, storage and additional square footage to the home are added values on completing your basement waterproofing job.

Does a water leakage problem cause permanent basement problems?
If you have continuous problems with water entering your basement, call your CT Basement Technologies representative. Hydrostatic pressure can cause cracking, bowing and sometimes in severe cases, collapse of the basement walls. The value of your home suffers invariably. You lose storage and living space square footage. Our waterproofing system relieves the pressure from underneath the floor and drains the block walls of any water coming in off the walls. We can solve any problems found in and around the foundation walls or floors.

Will sealing the outside of the basement walls work?
Usually not, this is called damp-proofing and this type of work is performed upon new construction and tends to crack over time. It also does not address the pressure buildup. This will not solve your basement waterproofing problem permanently. We install a patented no clog system that works regardless of any exterior situation, i.e. sloped terrain or soil condition. Our system works under all conditions.

Are repairing cracks with hydraulic cement at the floor wall joint possible methods of waterproofing?
These methods will not work permanently. The mechanics of concrete will simply produce another seam and the basement will leak again. It is necessary to relieve the pressure in most cases. Quick fix solutions do not work in basement waterproofing. Call your professional Basement Technologies, Inc. representative to fix it permanently!

Can CT Basement Technologies solve my damp walls?
Absolutely. We have a "Finish White"" system to install around the perimeter of the basement that ties into our sub floor system. This in conjunction with a dehumidifier, will usually solve any water dampness on the wall.

How do I know I am getting the best price and value from a waterproofing company?
CT Basemet Technologies offers many cost effective waterproofing solutions. Other companies may propose systems at a lower price…however you should examine what each company has to offer. CT Basement Technologies has patented and patent pending systems unique in the basement waterproofing industry. These systems are designed to solve the problem permanently and effectively. There is never an issue with service from a CT Basement Technologies dealer. We will always be there when you need us and will be around years from now. You need to evaluate the company that is doing the work. Will your contractor be available when you need him or will he be on vacation? CT Basement Technologies is a national company and backs all of its systems 100%. Each dealer is independently owned and operated and has been thoroughly trained at Basement Technologies, Inc. National office in Brockton , Massachusetts. If your waterproofer is a Basement Technologies, Inc. dealer, he will respond and be available when needed.